Frequently Asked Questions
Sizing can be difficult because of the variety and styles of sweaters. Some are plus size and others are petite. We have used our best sizing skills to estimate sizes. A large sweater will fit a 175 lb dude. If you have any questions before ordering, contact us at email@example.com and we'll make sure what you want will fit just right!
The majority of our sweaters are used, most likely by teachers and grandmas in the 80's. This means that they may not be perfect and can have small holes or stains. However we have gone through each individual sweater and everything on the website is in good condition.
Our lighted vintage sweaters are freshly laundered. They use led christmas lights and require 2 AA batteries that are not included. They are tested when made and just before we ship them. We don't use the cheap christmas lights available, we use high quality led lights and therefore the lighted sweaters cost more than the non lighted ones. They function in two ways, steady on and blinking.
Due to the nature of this business, we do not accept any returns. If you'd like to check the size of a sweater before purchasing, you can contact us at firstname.lastname@example.org and we can clarify the sizing for you.
We ship with USPS.
Domestic USPS Priority = 2 - 3 business days (includes tracking number) $8.75
Domestic USPS Express = Next day air 1-2 days (includes tracking number) $39
Canada Priority Mail = 6 - 10 business days. $26
International USPS Priority = 6 - 10 business days $59
International USPS Express Mail = 3 - 5 business days $75
If you prefer another method, contact us at email@example.com
If you live in the Jacksonville, Florida area and would like to save money on shipping, I can meet you. I love to see the smile of a happy customer when they get their new prized possession!
Your Ugly Christmas Sweater, Inc. knows that you care how information about you is used and shared. We are committed to respecting the privacy and security of your personal information.
We do not sell your email addresses to other parties. If you place an order with us, you will receive an email pertaining to that order.
We do not save your credit card information on our system.
Our store has an industry standard 128 Bit SSL encrypted checkout to protect private data.(Shopify) Your information and your order data is hidden from prying eyes both during and after transactions.
When you place your order we collect your personal information such as name, billing/shipping address, email, and (if entered) phone. We use this information to process your order. We do not sell your personal information.